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VIBRANT is a leading commercial marketing agency in North America. Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele. Whether they’re established brands, start-ups or competing groups, we’re constantly working to optimize their efforts and, in so doing, accelerate their commercial success.

To support our incredible growth, VIBRANT is currently seeking a self-employed B2B Account Specialist to provide exceptional service to the e-commerce customers of our expert retail partner. Main duties will include developing new sales through prospecting activities, answering web and phone inquiries, analyzing current and potential customers’ needs and presenting customized solutions based on observed needs, achieving pre-established KPIs and sales targets, as well as completing weekly sales activity reports. To apply for this position, it is essential to be bilingual spoken and written (English, French).

 

Why VIBRANT?

  • Hourly wage of $27/hr
  • Signing Bonus
  • Performance-based bonus plan
  • Cellphone/internet allowance of $75/month
  • 12-month contract position
  • Work mode: 100% remote
  • Monday to Friday schedule (37.5h per week)
  • Balanced work/life environment (self-employed)
  • Estimated start date: August 2024

 

Responsibilities:

  • Make outbound sales calls to potential customers
  • Identify customer needs and recommend appropriate products or services
  • Produce various statistical reports to better track and manage prospects
  • Establish and maintain strong customer relationships
  • Provide exceptional customer service throughout the sales process
  • Collaborate with the sales team to develop effective sales strategies
  • Keep abreast of industry trends and market conditions
  • Proactively solve common customer problems
  • Quickly research and respond to customer questions and complaints

 

 

 

 

 

Skills required:

  • Bilingualism essential (French and English, written and spoken)
  • Strong interpersonal and persuasive skills, able to prioritize and multi-task thoroughly in a dynamic environment
  • Results-oriented professional committed to providing first-rate customer service
  • Very good knowledge of MS Office, Excel – intermediate level plus
  • Organized, self-starter, flexible, courteous, energetic, team player with a positive attitude
  • Previous experience in telemarketing or outbound sales is a plus (e-commerce)
  • Excellent oral and written communication skills in French
  • Strong negotiation and persuasion skills
  • Exceptional customer service skills

 

Professional qualifications:

  • College diploma or equivalent
  • Three (3) to five (5) years’ experience in a similar position
  • Relevant experience in customer prospecting
  • MS Office Suite Skills (Outlook, Excel) – Intermediate Level

We’re looking for a dynamic individual who enjoys a challenge, shows proactivity and initiative, is passionate about sales, believes that goals are there to be surpassed, and wants to take responsibility for their own success.

If you have the passion, the desire to achieve within a team that places professional development at the heart of its priorities, and the desire to work with the best talent in the industry, then apply directly to alexandrajadeg@vibrant.marketing,  specifying your REGION and POSITION in your application.

VIBRANT is proud to be an equal opportunity employer.  We are committed to creating a fair and inclusive community where we are the best.

Please contact our Talent & Culture team if you require accommodation during the interview process.

To apply for this job email your details to andrewt@Vibrant.marketing.